Intelligence
The People Behind Every Cash Transaction
Before the penny phaseout became a compliance story, it was a fairness story. It still is.
White Paper
The Measurement Gap
Why America cannot answer the question Congress just asked about cash rounding, and what would make it answerable
Section 5 of the Common Cents Act orders a study of rounding's impact on low-income, older, and unbanked Americans. This paper audits twenty-five years of research to show why that question cannot be answered with existing data, and what per-transaction evidence would change that.
Kyle Hatfield, Daniel Hobin, and Alex Ortega · Centsless · July 2026
Read the White Paper (PDF)Free. No email required. Analytical and non-advocacy. Read the paper summary.
What Congress Just Asked
The House bill orders a study. The record can answer it.
Section 5 of the Common Cents Act, passed by the House as H.R.3074 on July 14, 2026 and by the Senate as S. 1525 on August 7, 2026, directs the Federal Reserve to examine the potential effects of penny shortages and cash rounding on low-income, unbanked, and older Americans. Congress is asking the right question. Cash is not evenly distributed: Federal Reserve payment diary data shows households earning under $25,000 rely on cash for roughly a quarter of their payments, compared to under one in ten for the highest-income households. Whatever rounding does, it does most to the people Section 5 names.
The evidence so far is reassuring on the method and cautionary on the practice. Symmetric rounding, applied consistently, is close to neutral: the Federal Reserve Bank of Richmond estimated the total national drift at roughly six million dollars per year across all US consumers. The risk to vulnerable cash users is not rounding itself. It is inconsistent rounding: methods that round up against cash payers, rules applied differently store to store, and cash customers receiving a different effective price than an EBT card charged to the exact cent, which federal SNAP equal-treatment rules prohibit.
Here is the hard part of the question Congress asked: today, nobody can observe actual rounding outcomes at the register. A study can survey and model, but it cannot see whether a given transaction rounded up or down, whether the method was applied symmetrically over time, or whether SNAP customers received the same terms. Those answers only exist if a verifiable record of each rounding event exists.
That is the gap Centsless was built to close. A per-transaction, append-only record of every rounding event, the rule applied, the direction, the amount, makes the Section 5 question measurable instead of estimated. Where that infrastructure runs, symmetric treatment is not a policy assertion. It is a provable fact, transaction by transaction, for exactly the consumers Congress is asking about.
21B+
Cash transactions processed in the U.S. annually
Federal Reserve, 2025
5.6M
Unbanked households rely entirely on cash
FDIC, 2023
$455B
Paid in financial service fees by vulnerable Americans in 2024
Financial Health Network
65%
Of Americans live paycheck to paycheck
PYMNTS Intelligence
Who Still Pays in Cash
Cash accounts for 14% of all U.S. consumer transactions, behind credit cards at 35% and debit cards at 30%. Consumers make an average of 7 cash payments per month, a figure that has held steady since 2020 even as total monthly payments per consumer climbed to a record 48. The dollar value remains substantial: an estimated $791.3 billion in cash spending in 2024.
The critical equity dimension is who still depends on cash most. Households earning less than $25,000 per year use cash for 24% of their payments, nearly triple the 9% rate among households earning over $150,000. Adults 55 and older use cash for 19% of transactions compared to 10% for those aged 18 to 24.
"Cash's share has dropped. The people who depend on it have not."
The Demographic Divide
Black households
10.6%
Unbanked rate
Hispanic households
9.5%
Unbanked rate
White households
1.9%
Unbanked rate
Source: FDIC 2023 National Survey of Unbanked and Underbanked Households
Being unbanked is not evenly distributed. Neither is the impact of inconsistent rounding.
The Cost of Operating Without a Bank
The financial harm to cash-dependent consumers extends far beyond the inability to shop at cashless stores. Operating outside the banking system imposes a well-documented "poverty premium," a set of fees and surcharges that extract wealth from those who can least afford it.
Check-cashing fees represent the most direct cost. Typical rates range from 1.5 to 3% of face value for payroll and government checks, with personal checks averaging a 9.36% fee. An unbanked worker cashing an $1,800 biweekly paycheck at a 2.5% rate pays roughly $50 per check, or $1,300 per year, simply to access their own wages. Over a 40-year career, the Brookings Institution estimates this reliance costs more than $40,000 in direct fees.
Financially vulnerable households, constituting about 15% of the population, drive 27% of all fees and interest spending nationally. These households spend an average of 16% of their annual income on financial service fees and interest, compared to just 1% for financially healthy households.
The average cash-paying household loses $151 per year subsidizing credit card rewards programs. The average card-using household gains $1,482.
Source: Federal Reserve Bank of Boston
What Rounding Means When Every Dollar Counts
A July 2025 study by economists at the Federal Reserve Bank of Richmond analyzed 24,728 transactions from the 2023 Diary of Consumer Payment Choice and found that transaction prices are not uniformly distributed. They disproportionately end in 8 or 9 cents due to psychological pricing, meaning rounding to the nearest nickel systematically favors businesses over consumers.
The estimated aggregate consumer cost: approximately $6 million annually. While the per-person impact of penny rounding appears small, several structural dynamics amplify its significance. Only cash transactions are affected. Electronic payments settle to the exact penny. That 14% of transactions conducted in cash is concentrated among low-income, elderly, and minority consumers. And if nickels were also eliminated, the cost would jump to over $55 million, more than nine times higher.
Only cash transactions are affected by rounding. Electronic payments settle to the exact penny. The people who pay in cash are the only people absorbing the difference.
A Growing Legal Recognition
Recognition that cashless commerce discriminates against vulnerable populations has produced a rapidly expanding body of legislation. Massachusetts has required cash acceptance since 1978. Since 2019, a wave of new laws has emerged: New Jersey enacted penalties up to $2,500 for first offense. Rhode Island, Colorado, Delaware, Connecticut, Oregon, and Montana all followed with cash acceptance statutes. New York State, effective March 2026, prohibits food stores and retailers from refusing cash for in-person transactions. At the federal level, the Payment Choice Act has been introduced in every Congress since 2019.
The policy language consistently frames cash acceptance through an equity lens. Society is increasingly recognizing that access to fair cash transactions is a consumer right, not a convenience.
"No New Yorker should be excluded from commerce simply because they do not carry a credit card or smartphone."
New York State Senator James Sanders Jr.
This Is Why Centsless Exists
The people who rely on cash are not an edge case. They are the folks cashing a paycheck on Friday, buying groceries with exact change, and trusting that the register is treating them fairly. They do not have a card to fall back on.
Centsless is built so that the infrastructure behind every cash transaction is held to the same standard of fairness they deserve.